Privacy Policy
Effective Date: April 18th 2024
This Privacy Policy describes how Max’sPaws (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (MaxsPaws) (the “Site”) and make purchases from us.
Information We Collect
We collect several different types of information for various purposes to improve your experience on our Site and provide you with our services.
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Information You Provide Directly:
- Contact Information:Â When you create an account, place an order, subscribe to our newsletter, or contact us, you may provide us with your name, email address, postal address, phone number, and other information.
- Payment Information:Â We use secure third-party payment processors to handle your payment information. We do not store your full credit card details.
- Account Information:Â When you create an account, you provide your username, password (stored securely hashed), and other account details.
- User Content:Â You may provide reviews, comments, or other content on the Site.
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Information Collected Automatically:
- Device Information:Â We collect information about the device you use to access our Site, such as your IP address, browser type, operating system, referral URLs, and device identifiers.
- Usage Data:Â We collect information about your activity on the Site, such as the pages you visit, products you view, and search terms you use. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and fulfill your requests.
- To provide customer service and support.
- To personalize your experience on the Site.
- To send you promotional emails and marketing communications (with your consent).
- To improve our Site and services.
- To analyze trends and user behavior.
- To comply with legal and regulatory requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, scripts, and tags to collect and track information and to improve and analyze our Site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Third-Party Services
We may employ third-party companies and individuals to facilitate our operations, deliver the Site, process payments, analyze how our services are used, or send marketing communications. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These rights include:
- The right to access your personal information.
- The right to rectification of inaccurate personal information.
- The right to erasure of your personal information.
- The right to restrict the processing of your personal information.
- The right to data portability.
- The right to object to the processing of your personal information.
You can exercise these rights by contacting us using the contact information provided below.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other site. We encourage you to review the privacy policies of other websites you visit.
Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, please contact us by e-mail at [email protected]
