We display prices based on your location, so you can shop with ease. (Our base price is in USD.)

We offer Standard Shipping with delivery within 5-15 business days. Once your order ships, you’ll receive a tracking number to check its progress.

You’ll receive a confirmation email once your order is placed. Another email with tracking information will follow when your order ships from our warehouse. You can then track your order directly! Feel free to reach out to inquire us your order status!

Yes, we offer a satisfaction guarantee on our products and a 7-day refund policy. If you’re not completely satisfied, our customer service team is here to assist you. Your satisfaction and your pet’s happiness are our priorities.

Send us a message and our friendly staff will check it for you!

If you ever received a wrong/damaged item, you can always request a resend/refund from us. Though we’re confident in the quality of our product through testing it on many dogs and a lot of them approved it, however we understand that not all dogs have the same preferences. Unfortunately, we can’t offer refunds if your furry friend just isn’t interested in our products. We recommend checking out our wide selection to find something your pup might enjoy!

Please send us an e-mail to [email protected] and we’ll back to you as soon as we can.